Privacy Policy

At DAMU Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.​

Reserve

1. Information We Collect

We may collect the following types of personal information when you visit our website, book a treatment, or interact with us in any way:

  • Personal Identifiers: Name, email address, phone number, address.​
  • Booking Details: Treatment preferences, appointment times, payment information.​
  • Usage Data: Information about how you use our website, including IP addresses, browser types, pages visited and other similar data collected via cookies.​

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide you with the services and treatments you request, including processing bookings and payments.​
  • To communicate with you, including sending confirmations, reminders, and promotional offers (if you have opted in).​
  • To improve our website and services, based on your feedback and usage data.​
  • To comply with legal obligations, such as accounting, tax and security requirements.​

3. Data Security

We take the protection of your personal information seriously. We implement industry-standard security measures to safeguard your data from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.​

4. Sharing Your Information

We do not share your personal information with third parties except as necessary to provide our services (e.g., with payment processors or service providers), comply with legal requirements, or improve our website's functionality. We ensure that any third parties we work with follow appropriate security protocols to protect your information.​

5. Your Rights

You have the right to:

  • Access your personal data.​
  • Request corrections or updates to any inaccurate or incomplete information.​
  • Request the deletion of your personal data.​
  • Opt out of marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.​

6. Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.​

7. Cookies

We use cookies to enhance your experience on our website. For more information, please refer to our Cookies Policy.​

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of the page.​

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: enquries@damu.uk​
Phone: TBC​

By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.